![]() ![]() ![]() If the message is italicized it means it has not been sent There can be two reasons for this: You are over quota You will need to Restart Outlook for the change to take effect.Click OK, Next and Finished to complete the change.Remove the check mark beside "Download shared folders".Reduce the slider to download only email up to 2 years.Select the option Use Cached Exchange Mode.On the Email tab, double-click on Microsoft Exchange.Click on Account Settings button -> Account Settings.If someone sends an email "as" someone else, the email will be sent but the item will remain in the outbox The fix is easy - in Outlook you need to enable cache mode. (If the email is italicized then jump to the next section below.) ![]()
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